The responsible for the treatment of the data collected through this Website is:

  • KOUKIO SOLUTIONS, S.L. (onwards, “KOUKIO”).
  • Alfahuir Street, 45, 1st left. 46019 Valencia (Spain)
  • Mail:;  Telephone: (+34) 961 22 79 35
  • You can contact the KOUKIO Data Protection Delegate at



The personal data of the user of this Website will be processed for the following purposes:

P.1: Respond to requests for information and/or inquiries made by the User. The data processed for this purpose will be kept until they have responded to the request for information and/or consultation. The legal basis of the treatment is the consent of the interested party.

P.2: Keep the User informed, including by electronic means, about the services and news of KOUKIO. The data processed for this purpose will be kept until the moment the User withdraws their consent given for the reception of these communications. If the User does not consent to the processing of their data for this purpose, they must check the box enabled for this purpose on the Website. The legal basis of the treatment is the consent of the interested party.

P.3: If you use the “careers” section, the data provided by the User will be processed to meet your employment application and, where appropriate, allow you to apply for a job at KOUKIO. The data processed for this purpose will be kept until the User withdraws their consent. The legal basis of the treatment is the consent of the interested party.

P.4: In case of entering personal data in the Chatbot implemented in this Website, the personal data will be treated to provide you with the requested information or content. The data processed for this purpose will be kept until you have responded to your requests. The legal basis of the treatment is the consent of the interested party.

P.5: Enable the participation of the User in the activities proposed on the Website, as well as the download of free content offered on it. In this case, KOUKIO will also use the User’s data to keep you informed, including by electronic means, about the services and news of KOUKIO and those of third-party companies exclusively belonging to the technology and telecommunications activity sectors. In the same way, KOUKIO might communicate the User’s personal data to third companies belonging to the aforementioned sectors of activity, so that they can send commercial communications, including by electronic means, regarding their products, services, and news. The data processed for this purpose will be kept until the User revokes their consent.


The user knows and accepts that the participation in the proposed activities and/or the download of free content offered on the Website are necessarily conditioned to the full initial acceptance of all the aforementioned purpose. In case of not accepting such conditions, the User must refrain from participating in the proposed activities and/or download the free content offered on the Website.



The data may be communicated to the following third party recipients: Public Administrations for the fulfillment of legal obligations and banking entities for the management of collections and payments. Also, in accordance with the provisions of the fifth purpose indicated above, user data may be communicated to companies belonging to the specified activity sectors. They may also communicate to the following categories of managers: Electronic communications providers, office automation, hosting, housing, computer maintenance, management, accounting, auditing, consultancy, and legal representation.



The User can exercise their access rights before KOUKIO; rectification; suppression; treatment limitation; data portability; opposition and not being subject of automated individual decisions, including profiling.

Similarly, in the processing of the User’s data whose legitimacy is based on the consent given by the User, he has the right to withdraw said consent at any time, without affecting the legality of the treatment based on prior consent. upon withdrawal.

For the exercise of such rights the user can send his request to Alfahuir Street, 45, 1st left. 46019 Valencia (Spain), or to the email address

In any case, the User has the right to file a claim with the corresponding control authority if he considers it appropriate.


Use of cookies

Use of cookies on the Website

This Website uses its own and third-party cookies in order to improve the services provided through it through the analysis of the User’s browsing habits. If you go on surfing, we will consider you accepting its use.

For the purposes of this policy, “continue browsing” means clicking on any button, checkbox or website link; Download any content or scroll.


What are cookies?

A cookie is a file or small piece of information that is downloaded to your computer or device when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of the user or of their equipment and, depending on the information they contain and the way in which their equipment is used, they can be used to recognize to user.

Which cookies does this site use?

Analysis Cookies: Those that are well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your browsing on our website in order to improve the offer of products or services we offer you.

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). You can refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser, however, you must be aware that the full functionality of this website may be affected. You can also reject the use of cookies and the use of data related to the site (including your IP address) to Google and prevent the processing of this data by Google by downloading and installing a plug-in in the following link: By using this website, we consider that you consent to the processing of information about you by Google in the manner and for the purposes indicated above.

Functional cookies: Functional cookies are those that the platform establishes to help the website to function as expected. Some cookie files are necessary to allow you to browse our website and use its functions. Without these cookie files, we can not adequately provide you with the services you require, such as processing an order or registering a user. We use other cookie files to help you recognize and remember you when you log in to the platform, so we can remember your settings and preferences, as well as your language and region or your connection status. These cookie files can also help us provide you with the services you have requested, consult your orders or make a comment or opinion about a product. These files do not track your browsing activity on websites that are not on the platform.

Social media features: Our website can use the features of social media (“Social features”) provided by companies and services such as Facebook, Twitter and Google+ to allow you to share information through these channels. The social functions are identified on our website with the logos of their respective companies. These cookie files are owned by third parties who control them, so these third parties are responsible for their use. As such, we can not guarantee that we have listed all the cookies that you may receive from third parties, as they may change them at any time to the extent that your needs change. When you visit a page integrated in the platform that includes social features, your browser establishes a direct connection with the servers of the corresponding social network. Social features provide social networks with the information accessed on the platform’s website and, if you logged in to the social network, your visit may be recorded in your account of that service. For example, if you click on the “Like” button on Facebook, that information is transmitted from your browser directly to Facebook and stored there. Even if you did not log in to the social network or click on a social function on our platform’s website, there is the possibility that a social function can transmit your IP address to the social network.

For more information about the purpose and scope of data processing by the social network, as well as your options to protect your privacy, see the privacy policy on the website of the corresponding social network. For your convenience, below we share the links to the most commonly used social features.

• Facebook

• Twitter


How can you allow, block or delete cookies?

Most browsers are set by default to accept cookies. You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer or device. If you block cookies, it may affect the functioning and optimization of the web pages you visit.